Holiday Inn Hotel & Suites Huntington-Civic Arena

The easy access to Pullman square. We walked everywhere. Plenty of places to eat.

You had to pay almost 10 dollars for breakfast where just about every other hotel provides for free.

The staff ( front desk) were very rude.

Their attitudes.

Professional staff...room very clean and beds very comfortable...excellent breakfast.

Pool closure ten...kids weren't able to use pool to unwind after long trip....otherwise totally met all expectations.

The manager was very friendly and accommodating. I'd recommend this hotel to everyone I know staying in the Huntington area.

It was slightly dated in architecture but that's obviously not anything the staff could have helped.

Staff was friendly and the rooms was clean

Room was very comfortable. Staff was friendly and helpful.

The room was lovely and the view of the river was beautiful. The bed was very comfortable and the food was good.

I found nothing I didn't like. Would stay there again.

Great location in town.

The 5am pick up of the dumpster is very annoying!

Great location, clean facilities, quiet comfort.

No complaints!

Very nice and helpful staff, beautiful large room. Excellent location, good amenities.

The room smelled like strong perfume. I couldn't get coffee maker to work. Room was close to elevator which was noisy.

Close to activities and restaurants

Could not pay cash for the room without a hold on debit card

Location

Our stay was great

Good hospitality the

The location was great. Very centrally located, very easy to find. The hotel is beautiful and in a great location, but their policies are questionable.

The parking was a little tricky at first, not knowing where to park, cause until you do, parking was limited. In the description it sounded like some rooms had bath tubs, some had showers. I requested a shower. I also wanted a room with either one bed, didn't care if it was queen, double, or king. We got a dbl. queen, which I was ok with, but when we got into our room, it was a handicapped room. I NEVER requested a handicap room. It was a hindrance. The toilet and sink were to tall, as I am short, making it difficult to use. The shower had a handicap seat in it. I kept hitting my body parts on it. The shower curtain was on backwards, allowing water to spray out onto the floor. We ordered room service, and ordered my filet mignon med to med-well. I got it, it was almost well done. Still good though. I booked breakfast included, but at check in they forgot to include our breakfast until I mentioned it. They would have charged us an extra $20.00 for breakfast. Then when we went to breakfast, we handed the waitress our coupons for breakfast, then they tried to charge us a second time. Check your recites and check you bank account once you return home for your final charge. It was very important that I got a good nights sleep, due to I had a very important appointment and tests the next day, the reason why we booked a hotel to stay, instead of driving for a few hours from home. I was sleeping, and a group of what sounded like 3-4 women woke me up laughing and carrying on very loud out in the hall for about 10 minutes. Then I had a hard time getting back to sleep. Needless to say, I was extremely tired for one of my most important test of my life! We also called for a wake up call for 6:30 am. it never came, ever!!!!